Our team places tremendous emphasis on receiving ongoing training and certification with our partners so that we always have the resources to answer your questions and provide the best solution for your business needs.
At DTP, we offer access to our advanced certified support center that can assist your workflow with digital dictation, transcription, & speech recognition solutions.
Our multi-layered support systems cover all support and service needs from installation support, training, configuration, to customization. Our programs are designed to assist our customers on every level.
DTP offers three types of support agreements, and with great attention to customer satisfaction, we know we have a package for you.
Level Three This package focuses on customization and configuration. Our experience with the Medical, Legal, Public Safety & Administration communities provides us with the advantage of advanced knowledge of successful workflow installation. All of the benefits of Level One & Two are offered in Level Three with the addition of the following:
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Assistance of deployment and configuration.
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4 hours of online configuration and customization of the software and hardware.
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Customization is performed using desktop streaming software.
All Support and Maintenance Agreements are valid from one year from the date of purchase. If you purchase a Maintenance Agreement and would like to upgrade to a higher level, you will be credited for your original purchase.
To learn more about how to access the benefits of our superior certified support center that can help you improve your organizations workflow and positively impact your bottom line, please contact us today at 877-387-2838.
